New Features and Changes for 2023

Thank you for checking out the changes and new features at PIM Tax Services this year! We received a lot of feedback last year and we did our best to get better in many areas. We acquired a new and expanded portal system that will become the primary point of interaction between you and the tax professional working on your return. We implemented a new phone system to reduce the confusion the old one was causing. We changed the workflow and hired more people to reduce some of the delays we were experiencing. We changed our scheduling software and process. And the transcript monitoring service has proven to be so valuable, we are expanding it to be available to all our clients. Find the change you want to learn more about below and start reading and watching!