Welcome to PIM Tax Services

Frequently Asked Questions

We understand that, as a new client, you may have many questions. Allow us to answer some of the most common ones below.

If you have additional questions that are not addressed here, please do not hesitate to complete the form. We will get back to you as soon as possible.

1) Will my tax preparation process change?

Only slightly. One advantage of this transition is that both Ingram Financial Management and PIM Tax Services use TaxDome as our secure client portal. While some of our workflows and communication processes may be different, the technology itself is the same!

2) What if I prefer working remotely?

Great! Most of our clients work with us completely online, regardless of where they live.

3) Do you have a physical office?

Yes. We maintain an office in Virginia Beach, Virginia for clients who prefer in-person meetings.

4) Will my previous tax information be available?

We are working closely with Attiyya to ensure an organized and secure transition of client information whenever appropriate.

5) What if I have questions before tax season?

Reach out. One of the biggest frustrations clients have with tax professionals is not knowing when they can ask questions. We encourage clients to contact us when questions arise.

6) Do you only work with military families?

No. While military families are one of our specialties, we also work with retirees, landlords, self-employed individuals, small business owners, and families with a wide variety of tax situations.

7) What happens next?

Later this year, you will receive additional information regarding account activation, questionnaires, document collection, and important tax season dates. We will walk you through the process step by step.

8) What if I decide not to continue?

The choice is always yours. We hope to earn your trust and the opportunity to work together, but we understand every client must choose the tax professional who is the best fit for their needs.

We want to hear from you! If you have any questions or suggestions, please let us know how we can help.

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